Frequently Asked Questions
Everything you need to know about your Gold Hinge experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days for delivery within the United States.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for the best fit in our athletic and lounge wear.
Do you ship internationally?
Yes, Gold Hinge ships worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.
How should I care for my Gold Hinge apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed.